How We Work
Delivering the best customer service in the industry.
How We Work
Helping our clients make the right decisions based on the right information is key to our approach.
Our personal account managers will assist with the client onboarding process and offer continued support for as long as you are with us.
We adjust to the needs of our customers as well as to changing market conditions and aim to deliver high performance and high security at all times.
We understand that not all investments are right for everybody, so we believe in taking the time to get to know our customers well. We assess their needs and explain in detail the risks and benefits of any potential investment.
Due diligence and vigilance are our bywords.
Whether acting as investment manager to large funds or assisting individual customers, we always take a close look at the people involved in each project as well as the opportunity itself. Due diligence and vigilance are our bywords.
Sometimes the numbers do not tell the whole story, so when choosing partners or products from outside of the Vigilant Capital family we go in-depth on the background and track record of all those involved.
Vigilant will only work with partners that meet our high standards of professionalism and integrity.
Our in-house compliance team constantly reviews our relationships and the projects our customers are involved in to ensure regulatory standards are maintained and that all compliance responsibilities are met.